Privacy Policy

Introduction

SRT Movers (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, request a quote, contact us, or use our services.

Information We Collect

We may collect the following information:
  • Full name
  • Phone number
  • Email address
  • Pickup and delivery addresses
  • Moving details and requirements
  • Communication records
  • IP address and website usage information
  • Information submitted through quote request forms, contact forms, emails, or phone calls

How We Use Your Information

We may use your information to:
  • Provide moving and relocation services
  • Prepare quotations and service proposals
  • Respond to enquiries
  • Schedule and manage bookings
  • Process payments and invoices
  • Improve our services and website performance
  • Send service updates and important communications
  • Comply with legal and regulatory requirements

Website Analytics & Cookies

Our website may use cookies, Google Analytics, Google Ads tracking, and similar technologies to improve user experience and measure website performance.
These tools may collect information such as:
  • Device type
  • Browser type
  • IP address
  • Pages visited
  • Time spent on our website
You may disable cookies through your browser settings; however, some website functionality may be affected.

Disclosure of Information

We do not sell, rent, or trade your personal information.
We may share information with:
  • Employees and contractors involved in delivering our services
  • Payment processing providers
  • Website hosting and technology providers
  • Government authorities where required by law
All third parties are required to keep your information secure and confidential.

Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.
Our website uses industry-standard security measures, including SSL encryption where applicable.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

Access & Correction

You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
To make a request, please contact us using the details below.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

Contact Us

If you have any questions about this Privacy Policy or wish to access, update, or delete your personal information, please contact us:

SRT Movers

Website: www.srtmovers.com.au
Email: info@srtmovers.com.au

Australia

We are committed to protecting your privacy and ensuring your information is handled responsibly and securely.
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