SRT Movers (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, store and disclose your personal information when you visit our website, request a quote, contact us, or use our services.
Information We Collect
We may collect the following information:
Full name
Phone number
Email address
Pickup and delivery addresses
Moving details and requirements
Communication records
IP address and website usage information
Information submitted through quote request forms, contact forms, emails, or phone calls
How We Use Your Information
We may use your information to:
Provide moving and relocation services
Prepare quotations and service proposals
Respond to enquiries
Schedule and manage bookings
Process payments and invoices
Improve our services and website performance
Send service updates and important communications
Comply with legal and regulatory requirements
Website Analytics & Cookies
Our website may use cookies, Google Analytics, Google Ads tracking, and similar technologies to improve user experience and measure website performance.
These tools may collect information such as:
Device type
Browser type
IP address
Pages visited
Time spent on our website
You may disable cookies through your browser settings; however, some website functionality may be affected.
Disclosure of Information
We do not sell, rent, or trade your personal information.
We may share information with:
Employees and contractors involved in delivering our services
Payment processing providers
Website hosting and technology providers
Government authorities where required by law
All third parties are required to keep your information secure and confidential.
Data Security
We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.
Our website uses industry-standard security measures, including SSL encryption where applicable.
Data Retention
We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.
Access & Correction
You may request access to the personal information we hold about you and request corrections if the information is inaccurate or incomplete.
To make a request, please contact us using the details below.
Third-Party Links
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page.
Contact Us
If you have any questions about this Privacy Policy or wish to access, update, or delete your personal information, please contact us:
SRT Movers
Website: www.srtmovers.com.au
Email: info@srtmovers.com.au
Australia
We are committed to protecting your privacy and ensuring your information is handled responsibly and securely.